Terms of use

About us

Orvica Global (“Orvica”, “we”) runs this website and provides medical travel coordination for international patients. Our office is at 2707, Indiabulls ONE09, Sector 109, Gurugram 122017, Haryana, India. Contact: info@orvicaglobal.com, +91 8800994214.

What we do, and what we don’t

We help you find suitable hospitals and doctors, get treatment plans and estimates, arrange visa letters and airport transfers, help with accommodation and interpreters, and stay in touch for follow-up.

• We are not a hospital, clinic or doctor, and we don’t provide medical advice, diagnosis or treatment
• Every medical decision is made by you and qualified doctors at the treating hospital
• Hospitals and doctors are independent of Orvica. They are responsible for the care they provide

Information on this website

The content on this website is general information, not medical advice. We work to keep it accurate and up to date, but treatments, hospital services, costs and visa rules change. Always confirm details with the hospital, your doctor and official government sources before you make a decision.

Estimates, costs and how we are paid

Treatment estimates come from hospitals, not from Orvica. They depend on the hospital’s assessment and can change after you’re examined in India. You pay the hospital directly for treatment, under the hospital’s own terms. Our case review, hospital opinions and cost estimates are free. Hospitals pay Orvica a referral fee when a patient we refer is treated there. This is how we keep our case review and coordination free for you.

Your responsibilities

When you use our service, you agree to:

• Give accurate information about yourself and your medical history
• Share medical reports only through the channels your coordinator gives you
• Check that you meet visa and travel requirements, and arrange travel insurance
• Follow the hospital’s admission rules and medical advice

Visas and travel

We arrange hospital invitation letters and guide your visa application, but the Government of India decides every visa. We can’t guarantee approval or be responsible for delays or refusals. Flights, accommodation and other travel bookings are made under the providers’ own terms.

Patient stories and reviews

We publish patient stories only with written permission. Every patient is different, and no story is a promise of a particular result.

Limits of our responsibility

To the extent the law allows, Orvica isn’t responsible for medical outcomes, for the acts or omissions of hospitals, doctors or travel providers, or for losses caused by events outside our reasonable control. Nothing in these terms limits any rights you have that the law doesn’t allow us to exclude.

Using this website

You may use this website for personal, non-commercial purposes. Please don’t copy its content for commercial use, try to break its security, or submit false or harmful information through its forms. The website’s text, design and logo belong to Orvica Global.

Links to other websites

We link to hospital and government websites for your convenience. We’re not responsible for their content or how they handle your information.

Changes to these terms

We may update these terms. The date at the top shows when they last changed. Continuing to use the website or our service means you accept the updated terms.

Law and concerns

These terms are governed by the laws of India. If you have a concern, please contact us first at info@orvicaglobal.com; most concerns can be resolved quickly.